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Corporate Governance

Basic Views

The Seibu Group strives to maximize corporate value and shareholder value by fulfilling its social responsibilities through its business activities and earning the trust of its shareholders, customers, and all other stakeholders based on its Group Vision, which incorporates its management philosophy and management policy, and the Seibu Group Code of Corporate Ethics , which sets forth the Group's fundamental rules on compliance. To further promote corporate governance, the Group works to improve management soundness and transparency, to raise the level of and to accelerate decision-making by management, centered on the Board of Directors, and to continuously strengthen the entire Group’s internal control systems. In addition, to ensure the rights and equal treatment of shareholders, the Group engages in constructive dialogue with shareholders to improve corporate value and shareholder value over the medium to long term, and strives for timely and appropriate disclosure of information and appropriate cooperation with its stakeholders.

Seibu Group Code of Corporate Ethics 

Management Structure (overview of current corporate governance system)

Seibu Holdings Inc.(The “Company”) has adopted a system of a company with Audit & Supervisory Board Members and has established the General Meeting of Shareholders, Board of Directors and Audit & Supervisory Board stipulated in the Companies Act as company organizations.

The Board of Directors is composed of 11 Directors, four of whom are outside Directors (all outside Directors are independent officers registered with the Tokyo Stock Exchange). The Board of Directors meets at least once a month in principle to make decisions on important matters related to management as well as matters stipulated by laws and regulations, and to supervise execution of business.

The Company believes that outside Directors in particular play a key role in enhancing the fairness of management from an objective and independent standpoint while reflecting their abundant knowledge and insight in management, as well as contributing to the further improvement of the corporate governance and internal control system, and accordingly has made sure that outside Directors make up 1/3 or more of all Directors.

Moreover, in order to ensure objectivity when deciding the candidates and remuneration for Directors, the Company obtains advice in the Remuneration Advisory Committee and the Nomination Advisory Committee, each chaired by an independent outside Director, and among whose members, respectively, are four independent outside Directors forming a majority. The Company has established the Corporate Governance Council, which is chaired by an independent outside Director and consists of a majority of four independent outside Directors and serves as an advisory body for the purpose of seeking advice from an independent and objective standpoint in carrying out analysis and evaluation of the overall effectiveness of the Board of Directors and in improving the functions of the Board of Directors.

The Audit & Supervisory Board is composed of four Audit & Supervisory Board Members, of whom two are outside Audit & Supervisory Board Members (both are independent officers registered with the Tokyo Stock Exchange). The Board meets at least once a month in principle. Each Audit & Supervisory Board Member basically audits the appropriateness and legality of the Directors’ execution of their duties by attending meetings of the Board of Directors and other important meetings and giving his opinion, exchanging opinions with the representative director, receiving verbal updates on the status of execution of business from Directors and others as required, and through other methods. Moreover, to strengthen and establish an internal control system for the entire Seibu Group, each Audit & Supervisory Board Member also conducts surveys of subsidiaries and audits them to determine whether Company-established corporate management is being conducted thoroughly.

The Company has adopted a Managing Officer system with the primary aim of ensuring swift and efficient decision making and business execution to respond flexibly to changes in the management environment. In addition, the Company has established the Management Council, composed of Directors, Managing Officers, Audit & Supervisory Board Members, Presidents of major business companies, as an organization where the Managing Officers and others deliberate on important matters, including proposals to be submitted to the Board of Directors. The Management Council holds meetings twice a month in principle to improve the quality of decision-making.

Furthermore, the Seibu Group Corporate Ethics Committee has been established as an organization to oversee the Seibu Group’s overall compliance system, composed of the President and CEO, relevant Managing Officers, Presidents of major business companies, and outside experts. The committee meets five times a year.

Furthermore, as a deliberative body concerning the preparation, operation and evaluation of internal controls relating to the Group’s financial reporting, we have established a J-SOX Committee, comprising the President and CEO, inside Directors, Presidents of major business companies, etc. which meets once per year.

Apart from this, as a body to determine the policy concerning sustainability actions and monitor the progress, we have established a Seibu Group Sustainability Committee, comprising the CEO, President, Executive Officer in charge of the Corporate Strategy Department and Presidents of major business companies, which in principle meets twice per year.

Status of internal audits and financial audits

We have established an Internal Audit and Internal Control Department, which is independent from divisions that execute business operations and reports directly to the President. In addition to the department head, nine dedicated employees are assigned to internal audits to examine and evaluate the status of business execution, and to provide suggestions and advice based on these evaluations in order to maintain soundness in the execution of business. The Group carries out internal audits of all departments with the longest cycle being three years. In the current fiscal year, we conducted 18 internal audits (including internal audits of subsidiaries) of the Company and 85 internal audits of the Group as a whole. If any findings are made during the internal audit process, follow-ups are conducted every quarter until improvements are confirmed.
The department also oversees compliance with internal control reporting system pursuant to the Financial Instruments and Exchange Act. Ten dedicated employees are assigned to this department to examine and evaluate the effectiveness and efficiency of internal control over financial reporting by each Group company, and to request improvements in a timely manner in order to maintain soundness in the execution of business through a series of evaluations and monitoring.
Internal audits are reported to the Board of Directors twice a year. An evaluation of the effectiveness of financial reporting is approved by the Board of Directors after deliberation by the J-SOX Committee. In addition, we are working to enhance the effectiveness of our efforts to maintain and improve the soundness of business execution by directly reporting internal audit results to Audit & Supervisory Board Members four times a year and to the Accounting Auditor three times a year.
Financial audits are conducted by Ernst & Young ShinNihon LLC. The certified public accountants who conducted the financial audit of the Company for FY2022 on behalf of the Accounting Auditor were SUZUKI Yuji, SUZUKI Osamu and MORIYA Takahiro. They were assisted in the financial audit of the Company by 14 certified public accountants and 28 others.

Limitation of liability agreements

The Company has concluded limitation of liability agreements with its four outside Directors and two outside Audit & Supervisory Board Members.

Reasons for adoption of current corporate governance system

In order to conduct proper allocation of management resources, supervision of business management and other functions as a holding company, the Board of Directors of the Company is composed of Directors who are familiar with the Group’s businesses and their management, and independent outside Directors with abundant knowledge and insight. Moreover, the Company ensures the ability to improve the quality of decision-making by soliciting opinions and advice from outside Audit & Supervisory Board Members, attorneys at law, certified public accountants and other experts outside the Company.

In addition, the Company’s management believes that outside Directors and outside Audit & Supervisory Board Members contribute to further strengthening corporate governance and internal control systems by playing a role in improving management monitoring functions, including providing useful opinions and other feedback on management from a standpoint of objectivity, neutrality and independence, based on career histories, experience and knowledge that differ from those of people from inside the Company.

Through the above management structure, the Company believes it can ensure management soundness and transparency by having decision-making that takes account of a variety of opinions and views and by properly auditing and supervising the execution of business.

Corporate Governance Structure

Internal Control

Basic views on internal control system and the progress of system development

The Company recognizes that further strengthening the internal control system will contribute to maximization of the corporate value of the entire Group over the medium to long term. At the start of the fiscal year, the Company formulates an annual plan based on each of the items of the Seibu Holdings’ Basic Policy on Internal Controls, having considered the status of initiatives in the previous fiscal year, and reports the plan to the Board of Directors. At the interim period, a progress report is made to the Board of Directors and matters to be noted for the second half of the fiscal year are confirmed to ensure the effectiveness of the plan. Moreover, the execution status is verified at the end of the fiscal year and points for improvement are identified for reflection in the annual plan for the following fiscal year. In this way, a PDCA cycle is established.

Systems to ensure that business is conducted properly (The Seibu Holdings’ Basic Policy on Internal Controls)

Operating status of systems to ensure that business is conducted properly

The operating status for FY2022 is as outlined below. To prevent the spread of infection to our customers and employees, the Company has properly implemented a range of measures under the influence of COVID-19.  
a. Compliance system ・To continuously promote compliance-oriented management, the Company utilized workflows, e-learning tools and online streaming to implement activities to entrench compliance, evaluate and monitor the effectiveness of internal control over financial reporting at each Group company, and to eliminate antisocial forces. ・ In addition, we have formulated, and strived to disseminate and establish the Seibu Group Human Rights Policy to more concretely express the Seibu Group’s approach to “respect for human rights” as stipulated in the Seibu Group Code of Corporate Ethics, and to appropriately respond to the risk of corporate human rights violations, which is a growing concern both in Japan and overseas. b. Document and information management system ・Given an increase in remote work, the Company implemented appropriate management of paper and electronic documents by continuing its work on computerizing the accounting records and approval procedure, and promotion of a paperless and paper-stockless workplace and introducing a new electronic contract system. ・In addition, as information security measures, we reviewed our information security guidelines, and conducted training for employees through e-learning and targeted attack e-mail training. c. Risk management system ・The Company worked systematically and integrally to reduce risks that impede the achievement of the management plan targets and confirmed the status of progress on each type of initiative. ・In addition, the Company has implemented a Group-wide Risk Management Plan which was created to further enhance the effectiveness of its risk management, by clarifying the severity of each risk and the risks to focus on by utilizing a Group Risk Map. d. System for efficient decision-making and business execution in line with management policy ・With respect to the questionnaire survey conducted to help the Board of Directors fulfill its role and responsibilities appropriately, the Company improved the precision of its analysis and evaluation of the survey, for example by asking questions based on the Corporate Governance Code. Based on the questionnaire results, the Company held a meeting of the Corporate Governance Council the majority of whose members are Outside Directors and confirmed the effectiveness of the Board of Directors, and also identified and shared issues. ・To improve the effectiveness of the Board of Directors, the Company secured sufficient time for discussing each proposal through a range of measures, such as distributing meeting materials in advance. In addition, the Company enhanced deliberations at meetings by raising awareness of the management PDCA cycle for even more active discussions. ・In addition, the Company has clarified the points of discussions and issues for the monitoring of “management reforms,” “digital management,” and “sustainability” which are the topics of the “FY2021-FY2023 Seibu Group’s Medium-term Management Plan,” as well as promoting discussion on human capital strategies. The Company spent a great deal of time discussing each of these topics. ・To enhance the efficiency of Management Council and Board of Directors meetings, the Company used not only the web conferencing system to share the materials, but also the collaboration tools which enable video conference to secure the environment to facilitate a good and efficient discussion. e. Group management system ・To secure the appropriateness of operations amid the changing Group systems such as the shift to an asset-light model centered on the Hotel and Leisure business and reorganization, the Company grasped the issues through regular reporting, conducted appropriate consultations among relevant parties, and developed a crisis management system. ・To maintain and improve the quality of the Group’s audits, the Company provided training to and shared information with each Group company, and inspected and evaluated all audits conducted by Group companies. ・With respect to matters to be discussed and reported by Group companies, the Company continued to maintain an appropriate and effective management system, by promoting the efficiency of business structures and the integration of operations and systems, including preparations for the introduction of workflow systems. f. System relating to Audit & Supervisory Board Members ・To assist the Audit & Supervisory Board Members in performing their duties, the Company allocated staff dedicated to support operations, and thus, ensured their independence. ・Audit & Supervisory Board Members conducted hearings with relevant companies to secure appropriate reporting systems for Audit & Supervisory Board Members.


To enhance and strengthen the compliance structure by preparing a code of conduct for employees and officers, the Company has established Seibu Group Code of Corporate Ethics  as a basic policy shared by the Group and conducts activities in the three areas of rules, organization and penetration/establishment for the Code's implementation and observance.

Seibu Group Principles of Conduct 

A summary of guidance which is to be followed by all our officers and employees in carrying out their duties, based on the Seibu Group Code of Corporate Ethics.

Seibu Group Corporate Ethics Committee

The committee meets five times a year to conduct integrated administration of the compliance structure of the entire Seibu Group, chaired by the President and Chief Executive Officer of the Company and with officers of the Company, external experts and representatives of Group companies as members. The committee decides basic policies for compliance, verifies and reviews the status of their promotion, resolves issues related to corporate ethics and considers measures to prevent their recurrence, among other activities. The committee also holds lively debates including discussions of various compliance-related themes.

Hotlines (Internal Notification System)

For swift identification and resolution of internal issues, the company has established two internal notification systems: a corporate ethics hotline and a sexual harassment and human relations hotline. Each system includes internal contact points, as well as external contact points such as a subcontracting company and a law firm.They may be selected depending on the preferences of users. The hotlines are available to all officers and employees of the Seibu Group, as well as individuals within one year of withdrawing from the Group. While users are encouraged to provide their real names, anonymous calls are also accepted.
We ensure the protection of hotline users and employees who cooperate in investigations by establishing regulations that prohibit detrimental information obtained from the hotlines from being distributed. This information is centrally managed by the Company and has resulted in swift issue resolution, prevention of recurrence, and improvements in business operations. We also accept advice and support from experts as necessary.

Corporate Ethics Hotline

This hotline was established by the Company to swiftly address compliance concerns raised by employees, preventing them from escalating into larger issues. The hotline also accepts consultations and inquiries regarding whether specific actions constitute a violation of compliance. Additionally, it serves as a contact point for reporting incidents to prevent corrupt practices, including bribery and corruption.

Sexual Harassment and Human Relations Hotline

This hotline was established as a point of contact for consultations regarding workplace harassment and human relationships. The hotline aims to create an environment where individuals can seek advice in a more informal manner and to deter harassment in the workplace.

Activities to establish and ensure compliance

Establishment of the basic compliance policy and medium-term targets

Seibu Holdings has set medium-term targets for compliance across the entire Group, starting from 2004 when the Seibu Railway began systematic compliance efforts. These targets are based on the Group's fundamental compliance policy, "The Practice of Compliance Based on the Group Vision." From FY2024 to FY2028, the Group aims to meet societal expectations by continuously enhancing and ensuring compliance toward this goal. Additionally, every employee is encouraged to consider compliance and human rights as personal responsibilities and common practices.

Establishment of the compliance action plan

For each fiscal year, Seibu Holdings establishes a group-wide compliance action policy, and each Group company develops a specific action plan based on this policy. Each company is responsible for pursuing compliance initiatives autonomously, while Seibu Holdings offers guidance and assistance to support the activities of each Group company. In FY2024, the entire Group is focused on establishing and ensuring compliance under the slogan, "Recognize each other's differences and act with compassion."

Implementation of Compliance Week

We have designated the third week of October as Compliance Week for the entire Group to strengthen our commitment to compliance. As part of this group-wide initiative, we organize a compliance seminar.

Implementation of the compliance questionnaire survey

The compliance questionnaire survey is conducted with all officers and employees. The results are then shared with the employees and incorporated into the compliance program for subsequent fiscal years. This feedback loop helps to address the issues identified in the survey and enhance the effectiveness of future surveys.

Compliance training

Seibu Holdings and its Group companies offer training sessions on compliance with laws, regulations, and internal policies, as well as on topics such as respect for human rights and harassment prevention. Additionally, they share information regarding the prevention of corruption and updates on compliance news with employees. These efforts are aimed at establishing and maintaining compliance across the organization.

Seibu Group Human Rights Policy

As a corporate group that creates activity and excitement for customers in all aspects of their daily lives and conducts highly public business activities rooted in local communities, the Seibu Group respects the human rights of everyone involved in those activities to achieve the ideals behind the “Smiles ahead” slogan of the Group Vision.
In addition, the Seibu Group has established the “Seibu Group Human Rights Policy”  to indicate in greater detail the Seibu Group’s views on “Respect for human rights,” which is stipulated in the “Seibu Group Code of Corporate Ethics,” and promotes initiatives for respecting human rights.